FAQs
What is the cost of shipping in the UK?
Shipping costs are calculated at checkout.
All orders include tracked delivery.
When will my order be shipped?
Orders are processed within 2–5 working days.
UK delivery takes 2–4 working days after dispatch.
Do you ship internationally?
Yes, worldwide shipping is available.
International delivery typically takes 7–14 working days.
Shipping costs are calculated at checkout.Customs charges are the customer’s responsibility.
Can I return or exchange my item?
Returns are accepted within 14 days of delivery if:
- Item is unworn and unwashed
- Tags attached
- In original packaging
We do not offer direct exchanges.
Are sale or clearance items refundable?
Clearance and discounted items including sale thobes are final sale and non-refundable unless faulty.
How do I process a return?
- Email info@alqaf.co.uk
- Prepare item with tags and packaging
- Send using tracked delivery
- Refund processed after inspection
How can I contact you?
info@alqaf.co.uk
Instagram DM: @_alqaf
info@alqaf.co.uk
Instagram DM: @_alqaf