Welcome to Al-Qaf.

By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions apply to all visitors, users, and customers of Al-Qaf.
By accessing our website or purchasing from us, you agree to be bound by these terms.

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page.

2. Products & Availability

All products are subject to availability.
We operate limited collections, and once an item is sold out, restocks are not guaranteed.

We make every effort to display product colours and details accurately. However, colours may vary slightly due to screen settings.

3. Pricing

All prices are listed in GBP.
Prices may change at any time without prior notice.

Customers are responsible for any customs or import charges for international orders.

4. Orders

Once an order is placed, you will receive an email confirmation.

We reserve the right to refuse or cancel any order due to:

• Stock unavailability
  
• Pricing or website errors
  
• Suspicious or fraudulent activity
  

If your order is cancelled, you will receive a full refund.

5. Payments

All payments are processed through secure third-party payment providers.
Al-Qaf does not store or have access to your card details.

6. Shipping

Delivery times vary by location.
Al-Qaf is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

For full shipping details, please refer to our Shipping Policy.

7. Returns & Refunds

Please refer to our Refund Policy for full details on returns and refunds.

8. Pre-Orders

From time to time, Al-Qaf may offer products for pre-order.

By placing a pre-order, you acknowledge:

• Estimated dispatch dates are provided as a guide and may change
• Full payment is taken at checkout
• If we are unable to fulfil your pre-order, you will receive a full refund

Pre-orders follow the same Refund Policy unless stated otherwise.

9. Promotional Codes

Promotional codes:

• May be used once per order unless stated otherwise
• Cannot be applied to past orders
• Have no cash value
• May be cancelled if misused
  

Items purchased with promotional codes remain subject to our Refund Policy.

10. Intellectual Property

All content on this website including logos, designs, images, and text is the property of Al-Qaf and may not be used without permission.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Limitation of Liability

Al-Qaf is not liable for indirect or consequential loss arising from the use of our website or products.
Our liability is limited to the amount paid for the purchased product.

13. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

14. Contact

For any enquiries, contact: info@alqaf.co.uk